FAQs

FAQ

Do I need to book an appointment?

Yes, in order to maintain and continuously provide a high level of service, we have incorporated a system primarily based on appointments. Walk-ins will be subject to availability and we will try our best to accommodate.

How do I book an appointment? 

Preferred method of booking an appointment is via phone on (02) 97246460, during work hours between 9.30AM to 5.30PM.  

Alternatively, bookings can also be made by emailing: info@industrie8.com.au

Please send a detailed email including:
1.Name
2.Contact Number
3.Preferred date & time as well as preferred piercing.


This will allow us to process your request as swiftly as possible.
Once bookings are confirmed, changes can only be made via phone. 

[NOTE]: Please allow up to 24hours for a response to your inquiry.
Emails sent during non-office hours will be responded to the following business day. 

How old do I need to be? 

You must be 16 years of age. A valid form of identification which contains a photo and date of birth is needed. Without ID, you will not be able to get pierced. 

For persons under the age of 16, parent(s) or legal guardian(s) must be present in store to provide consent to be pierce. A valid ID or proof of guardianship must be shown. 

For all genital piercings you must be 18 years of age, with a valid form of ID, no exceptions. 

How much does a piercing cost?  

Prices will vary depending on the type of piercing as well as choice of jewellery selected. See price list click here : Price List

[NOTE]: All prices listed are inclusive of Polished 316L Surgical Stainless Steel.
Upgrades are available upon request at an extra cost, see instore for more details.

What forms of payments do you accept?

We accept cash and card payments (excluding AMEX).

How do I get a price quote?

The best way to get a quote is to book an appointment for a face to face consultation as there are endless possibilities and options! 

Can I buy your jewellery online?

Unfortunately we do not offer our jewellery online. At industrie8 we believe that quality is within the details, so it is best to drop into the store for a consultation as there is a vast range of metals, lengths, sizes and diameters available.

How do I make a warranty claim?

All Industrie8 products come with a 30 day warranty. In addition to this, they come with guarantees that cannot be excluded under the Australian Consumer Law. Please find the terms of Industrie8's current warranty and warranty period here

To make a warranty claim, please take your jewellery and proof of purchase to:
Industrie8 Body Piercing
92A John Street Cabramatta
NSW